1. Purpose and Scope of Data Collection
The primary data collected on the company’s website includes: name, email, phone number, and customer address in the contact section. This information is required by the company when customers request consultation or wish to purchase products, and to contact customers for confirmation on the website to ensure consumer rights.
Customers are responsible for maintaining the confidentiality and security of all activities using the services under the information they provide and their email accounts. Additionally, customers are responsible for promptly notifying the company’s website of any unauthorized use, abuse, breach of security, or retention of their registration name and password by third parties for appropriate resolution.
2. Scope of Information Use
The company uses the information provided by customers to:
• Contact and confirm with customers and provide consultation upon request;
• Provide product information to customers if requested;
• Send marketing and promotional emails about the company’s promotional programs;
• Send notifications about activities on the company’s website;
• Communicate and resolve issues with users in special cases;
• Not use personal information of users for purposes other than confirming and contacting related to transactions at the company;
• Comply with requests from judicial authorities, including: procuracy, court, police investigating any legal violations by customers.
3. Information Storage Duration
Customer personal data will be stored until the management board requests deletion. In all other cases, personal information of customers will be kept confidential on the company’s server.
4. Address of the Unit Collecting and Managing Personal Information
Minh Vi Advertising and Exhibition Services Co., Ltd.
Address: Room 803, Citilight Building, 45 Vo Thi Sau, Da Kao Ward, District 1, Ho Chi Minh City
Phone: (+84) 28 3848 8561
5. Means and Tools for Users to Access and Edit Their Personal Data
Customers have the right to check, update, adjust, or delete their personal information by contacting the website management board of the company to perform this task.
Customers have the right to file complaints about the disclosure of personal information to the website management board of the company. Upon receiving these feedbacks, the company will confirm the information, and if the customer’s feedback is accurate, depending on the severity, the company will take timely measures.
6. Commitment to Customer Personal Information Security
Customer personal information on the company is committed to absolute confidentiality according to the company’s personal information protection policy. The collection and use of each customer’s information is only done with the consent of that customer, except as otherwise provided by law.
• Do not use, transfer, provide, or disclose to any third party about the customer’s personal information without the customer’s consent.
• In case the information storage server is attacked by hackers leading to the loss of customer personal data, the company will be responsible for notifying the incident to the competent authorities for timely investigation and handling and informing the customer.
• The company’s management board requires individuals when registering/purchasing to provide all relevant personal information such as: full name, contact address, email, phone number, etc., and be responsible for the legality of the above information. The company’s management board is not responsible for and does not resolve all complaints related to the interests of that customer if all personal information provided by that customer at the initial registration is inaccurate.